Privacy

PRIVACY STATEMENT

Fenner Dunlop ECS UK, Marfleet, Hull, East Yorkshire, HU9 5RA is responsible for the processing and protecting of personal data as stipulated in this privacy statement. Fenner Dunlop ECS UK is taking your privacy and the protection of your personal data seriously and with this privacy statement wishes to inform you how we treat your personal data. For questions regarding the processing of personal data you can contact our Privacy officer, via privacy@fennerdunlop.com

OUR CONTACT DETAILS:

Address: Fenner Dunlop ECS UK, a trading name of J H Fenner & Co Ltd
Marfleet, Hull, East Yorkshire, HU9 5RA
E-mail: privacy@fennerdunlop.com
Telephone number: +44 (0) 1482 781 234
Privacy officer: privacy@dunlopcb.com

WHAT ARE PERSONAL DATA AND WHAT DOES PROCESSING MEAN?

Personal data are all data about a natural or legal person that make it possible to identify the person. This includes (but is not limited to) your name, address, telephone number, e-mail address, gender, or nationality. Processing personal data refers to any (partly) automated operation performed on this personal data. Common types of personal data processing include consulting, modifying, forwarding, storing, erasing, anonymizing, etc.. Not automated processing of personal data are also included, when this data are meant to be added to a physical or online dossier or file.

WHICH PERSONAL DATA DO WE PROCESS?

We process personal data of our current or potentially future customers that have been provided by you by means of for instance an e-mail, a contact form, business card, etc. We can process your following data:

• Your first and last name;
• The address of your work location;
• Your gender;
• Your contact data, such as e-mail address and phone number;
• Your job title;
• The company that you work for;
• The language you speak;

FOR WHICH PURPOSE DO WE PROCESS PERSONAL DATA?

We process your personal data for the following purposes:

• Providing quotes;
• Communicating about orders;
• Registering your settings and preferences for using our website (via cookies);
• Efficiently providing our services or products, such as contacting you via phone or e-mail;
• Answering your questions or requests to contact you;
• Sending our newsletter;
• Handle your payment;
• Inform you about changes in our services or products.

WHAT IS THE LAWFUL BASIS ON WHICH WE PROCESS YOUR PERSONAL DATA?

Often we process your data because it is necessary for the conclusion or implementation of the sales agreement with you, because processing is necessary for our legitimate interests (for instance for prevention of fraud), or because we are legally obliged. In cases where these bases do not apply, we will ask your permission. For instance the distribution of our newsletter with information on new developments, changes within our organisation and the explanation of technical topics, is subject to your consent. You are always able to unsubscribe from the newsletter, when you do not want to receive this information any longer. We will ask a new permission, when we want to process your personal data for other purposes than you have given your consent to.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We do not retain your personal data any longer than is necessary for the purposes they are collected for. Your data will be retained to a maximum of 10 years after our last contact with you. When the retention period has ended we will destroy or anonymize your personal data.

SHARING YOUR PERSONAL DATA WITH THIRD PARTIES

We do not sell your personal data to third parties and forward personal data solely when this is necessary for the execution of our contract / sales agreement with you, or to be able to comply with legal obligations. It is possible we have to supply your personal data to government (authority). We have Data Processing Agreements in place with companies that are assigned by us to process your data, such as software service providers for the computer systems that we use, to ensure the safety and confidentiality of your data.

WHICH RIGHTS DO YOU HAVE?

The General Data Protection Regulation aims to increase the rights of data subjects. As data subject you have the right to inspect, correct, erase, restrict and transfer the personal data about you that has been processed. The right to transfer personal data means that you can apply a request for us to transmit your personal data in a computer file to you or to someone else of your choosing. When you want to use any of your rights or are dissatisfied with the way we process your personal data, please let us know! You can contact our Privacy Officer on privacy@fennerdunlop.com. You also have the right to lodge a complaint with the supervisory authorities.

COOKIES

On our website we make use of functional cookies and analytic cookies, where we make use of internet analysing systems, such as Google analytics. This is solely used by our Marketing department to be able to measure the performance of our website. This data is anonymous and cookies do not gather your name or IP-address. For more information, please refer to our cookies policy.

HOW DO WE SECURE YOUR PERSONAL DATA?

We take the protection of your data seriously and take fitting precautions to avoid misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. For this purpose we use access control for our systems. Our employees are obliged to treat your personal data correctly and have to adhere to our privacy policy. Our employees that process your personal data are familiar with the General Data Protection Regulation. When you have the impression that your personal data are protected insufficiently or if you see indications of abuse, please contact our Privacy Officer via privacy@fennerdunlop.com

Marfleet, Hull, 12 March 2021

COOKIE POLICY

Our website makes use of cookies. These are small (temporary) text files for your PC, so you do not have to enter or download the same information over again. Handy, right? Cookies give us insight on how you use the website and provide us with pointers on how to improve its usability. We also use cookies for marketing purposes to display information that is relevant to you.

In addition, we use JavaScript. This allows us to do beautiful things, sometimes in combination with cookies and (web) beacons.

ACCEPTING COOKIES

If you want to make use of our website in the most optimal way, it is necessary to accept the cookies. Accepting is super simple, all you have to do is click ‘agree’.

No appetite for cookies? Then you can also disable them in your browser. However, our website will not work optimally. You can also change your Privacy Settings on our website.

WHICH COOKIES DO WE USE?

As soon as you visit our website, this will be saved. What that means for you is that you do not have to re-enter your information when filling in a contact form, should you have to reload the session. Your information will not be shared with third parties. Please read our privacy statement for more information. In order to use this website we use the following technically required cookies:

pll_language
This cookie is used to detect and remember your browser language settings. This data will be deleted after 365 days.

wordpress_gdpr_cookies_allowed
This cookie is used to remember if you have accepted GDPR privacy settings related to analytics and statistics data we use which we presented on your first visit on our website. This cookie expires in 180 days.

wordpress_gdpr_cookies_declined
This cookie is used to remember if you have declined GDPR privacy settings related to analytics and statistics data we use which we presented on your first visit on our website. This cookie expires in 180 days.

wordpress_gdpr_allowed_services
This cookie determines which additional cookies besides the technically required ones have been accepted. This cookie expires in 180 days.

wordpress_test_cookie
The cookie is used to check whether your web browser is set to allow, or reject cookies. This cookie doesn’t have expiration date.

zoomed
This cookie is used to save your settings of the text size on Fenner Dunlop’s webpage. This cookie will be deleted after 24 hours.

As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.

_ga
This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. This cookie expires in 2 years.

_gid
This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. This cookie expires in 24 hours.

_gat_gtag_[identifier]
This cookie is used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be automatically named. This cookie expires in 1 minute